Frequently Asked Questions

I placed my order, when will it arrive?

-After your orders are entered into our system, they are packed and delivered to cargo within 3 working days at the latest. It is delivered to your address within an average of 3 days, depending on the density of the cargo companies.

Are caftans sold with a belt as in the images?

-No. Our kaftans are sold without a belt. However, upon request, a belt in a suitable color can be made and sent.

Can I return/exchange the product?

-Returns/exchanges can be made within 14 days of receipt. For detailed information on the subject, you can visit our RETURN & REFUND page.

I really liked the fabric of a caftan. Can you make a shirt-short set from the same fabric?

-We can make caftan/shirt-short sets from any fabric we have. It is enough to share the fabric you like and the product information you want with us at info@dizagabo.com.